Get the answer to your question here.
This page is dedicated to answering the most asked questions, click on the question of your choice or scroll down to view all our most frequently asked questions:
THE QUESTIONS:
Is booking on-line with Stag and Hen Weekends secure?
How much is the deposit and when is the balance due?
What happens if some of my party cancel?
When will I know which hotel we are staying in?
Is the price guaranteed even if I book for next year?
Do I have to pay a booking fee or credit card commission?
I have already booked my hotel, can I book nightlife passes and activities?
I have already booked with Stag and Hen Weekends, can I add extra people to my party?
Do Stag and Hen Weekends organise transport?
Why should I book with Stag and Hen Weekends?
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THE ANSWERS:
Is booking on-line with Stag and Hen Weekends secure?
Yes, totally secure, your details are encrypted and sent to our Secure Server. You can book on-line with total confidence. We do not store your details, so you can be sure that booking with us gives you the highest levels of security.
How much is the deposit and when is the balance due?
If your stay is more than 42 days away, you only need to pay a deposit for each person in your party.
If your stay is within the next 42 days, we need payment in full to secure your booking.
We offer the lowest deposit payment in the UK. Only £10 per person.
The balance is due 42 days before arrival. We send you a payment reminder a week before your balance is due. At this point you can confirm final numbers and arrange your balance payment to be taken from the card of your choice.
What happens if some of my party cancel?
Anyone cancelling more than 28 days before arrival will only lose their deposit. Cancellations less than 28 days before arrival are liable for the full amount.
When will I know which hotel we are staying in?
Once we receive your payment (either deposit or full amount) depending on how far in advance your are booking, we place your party in the best available hotel and send your confirmation (via email or post, your choice) within 2-3 working days. You then have details of your hotel address and contact details as well as directions and a breakdown of what is included in your package. If you have booked an activity, you will receive your activity confirmation at the same time. All the hotels that we use are regualrly checked and offer clean, friendly good quality accommodation.
Is the price guaranteed, even if I book for next year?
YES. We are currently taking bookings for next year at this year's prices. Even if hotels or suppliers increase their prices, YOUR PRICE IS GUARANTEED! It's well worth booking early for this reason.
Do I have to pay a booking fee or credit card commission?
ABSOLUTELY NOT - Most companies charge a booking fee or credit card commission which can sometimes add 5% to the cost of your booking. You will pay the exact price quoted - NO HIDDEN EXTRAS!
I have already booked my hotel, can I book nightlife passes and activities?
YES - We offer nightlife passes at a range of destinations, please see the links on the left for details.
The passes represent great value, no queuing, no hassles, no paying on the door and drinks offers too!
You can also book any of our activities without accommodation. The only exception is Blackpool Pleasure Beach wristbands. To take advantage of our discounted wristbands, you must book a hotel with us.
I have already booked with Stag and Hen Weekends - Can I add people to my booking?
YES. You can add people to your party at any time (obviously subject to availabiliity).
Once you have paid your final balance, confirmed numbers and received your final confirmation, you can still add people to your party, but each amendment to the booking incurs a £20 admin charge.
Do Stag and Hen Weekends organise transport?
We can advise on transport, but we do not organise the transport.
For rail travel we recommend:
www.thetrainline.com
Flight information for Riga and Spain can be found on the relevant web pages.
Why should I book with Stag and Hen Weekends?
A GREAT RANGE OF HOTELS AND ACTIVITIES
THE BEST NIGHTLIFE PACKAGES ON THE MARKET
YEARS OF EXPERIENCE AND OVER 100,000 CUSTOMERS
MOST OF ALL - SUPERB VALUE FOR MONEY!
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HAVE NOT FOUND THE ANSWER TO YOUR QUESTION?
If you have a question, you can email us (even out of Office hours) and we will respond as soon as possible
Send us an email: info@stagandhenweekends.co.uk
